The short version of our terms.
- Sea San Blas arranges all logistics and operates the trips.
- Full payment is due once availability and price are agreed. We don’t take deposits, and your price locks once paid.
- Cancellations and refunds follow our Refund Policy. Guna Yala permits and community fees are non-refundable once confirmed.
- Weather, sea conditions and safety can change routes, islands and timing.
- Follow Guna Yala rules and your crew’s instructions. The captain has final authority on board.
- Travel insurance is strongly recommended. Tell us about medical conditions before you book.
- These terms are governed by the laws of Panama.
1. Company Identity and Scope of Services
Sea San Blas arranges all logistics and operates day trips and overnight island stays in the San Blas Islands (Guna Yala), Panama.
By accessing this website, submitting a booking request, or completing a reservation, you agree to be bound by these Terms & Conditions.
2. Booking Process and Payment Obligations
All bookings are subject to availability confirmation for the selected trip and accommodation, where applicable.
Once availability is confirmed and pricing is agreed upon, full payment is required immediately to secure the reservation. No deposits are accepted.
Failure to complete payment within the stated timeframe may result in cancellation of the booking request without notice. Website prices follow your selected currency. Converted display prices are estimates; the booking quote shows the exact currency and total to review before payment. Cash fees remain payable in United States Dollars (USD).
Depending on location, region, and payment provider availability, guests may be permitted to pay in their local currency. Accepted payment methods vary by region and may include major credit or debit cards, buy-now-pay-later programs, and certain digital or stablecoin payment methods.
Prices displayed on the website or communicated via email, phone, or messaging platforms may change at any time prior to payment.
Once availability is confirmed and full payment is completed, the agreed price is final and locked for that reservation.
3. Cancellations and Refunds
All cancellations, refunds, and refund eligibility are governed exclusively by the Refund Policy published at: Refund Policy.
Sea San Blas may consider an exception for a verified emergency; exceptions are not guaranteed.
Approved refunds will be issued only to the original payment method used. No alternative refund methods will be provided.
Guests expressly acknowledge that local Guna Yala permits, community fees, and vendor costs are non-refundable once a booking is confirmed.
4. Weather, Routing, and Itinerary Adjustments
Trips in San Blas are inherently subject to weather conditions, sea state, safety considerations, operational constraints, and local authority permissions. Sea San Blas does not guarantee specific routes, islands, stops, activities, departure times, or trip durations. Trips may be delayed, shortened, rerouted, or otherwise adjusted at any time for safety, weather, sea conditions, mechanical issues, or compliance with local regulations. Such changes do not constitute grounds for refunds beyond what is stated in the Refund Policy. Guests expressly accept that flexibility is an essential condition of travel in San Blas.
5. Guna Yala Authority and Local Regulations
The San Blas Islands are governed by the Guna Yala indigenous authority. All guests are required to comply fully with local laws, customs, environmental regulations, and community rules. Local entry fees, navigation permits, and community charges are mandatory and non-refundable. Guests must follow all instructions issued by the captain and crew. Failure to comply may result in immediate removal from the trip without refund.
6. Health, Safety, and Assumption of Risk
Guests participate in trips entirely at their own risk. Sea San Blas assumes no liability for injury, illness, loss, damage, delay, or inconvenience unless caused directly by proven negligence on our part. Guests are solely responsible for their personal belongings. Sea San Blas is not liable for loss, theft, or damage to personal items. Travel insurance is strongly recommended. Guests must disclose relevant medical conditions prior to booking. Pregnant guests may participate only during the first trimester and do so at their own discretion.
7. Conduct, Alcohol, and Authority Onboard
Alcohol consumption is permitted but must be moderate and responsible. Illegal drugs are strictly prohibited. On shared trips, guests are expected to behave respectfully toward crew, other guests, and local communities. The captain’s authority onboard is absolute. Any behavior deemed unsafe, disruptive, or inappropriate may result in removal from the trip without refund.
8. Age, Fitness, and Suitability
Traveler eligibility and age categories depend on the selected trip. Check the traveler options and any restrictions shown for your chosen trip before booking.
Guests must be physically able to manage the boarding conditions described for their chosen trip. If you need assistance walking or boarding, contact us before booking to discuss whether the trip is suitable.
9. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of Panama. Any dispute arising from or relating to these terms, bookings, payments, or services may be brought before courts located in Panama, at the discretion of Sea San Blas.
10. Modifications to Terms
Sea San Blas reserves the right to modify these Terms & Conditions at any time without prior notice. The version in effect at the time of booking applies to that reservation.
Contact: support@seasanblas.com
