Payments Frequently Asked Questions

" I had superb customer service and people who genuinely cared about exhibiting the splendor of the San Blas Islands. It was a wonderful experience." ~ View Reviews

Payment Information Questions

  • ⚠️ Guna Entrance Fee ⚠️

    Guna Entrance Fee Paid To Border Patrol In CASH ($22 for Foreigners, $7 for Panamanian Residents)



  • Can I Pay Online By Credit Card?

    Yes, for most of our trips, you can fully pay for the trip cost with a credit card. 


    However, a cash payment is required for some trips, such as our day trips. The remaining balance is due cash upon arrival at the port on the day of your journey. 



    On most of our trips, you will be presented with the option, if it's available, of how you would like to pay your remaining balance.

  • Do You Offer Discounts?

    If you are a group of 5 or more people, please contact us via chat or email at support@seasanblas.com We're will see if at that moment with have any promotional offers for your group availbale. 

  • What Is Your Refund / Cancellation Policy

    You can read our cancellation policy and refund terms here:



    https://www.seasanblas.com/refund-policy

  • Would It Be Possible To Reschedule My Trip?

    Yes, absolutely! You can always contact us to reschedule your trip at no additional cost. 


    However, beware that you must contact us at least 2 days before your first initial trip date.

  • Is There A Penalty Fee For Changing My Trip Dates?

    No, there is no penalty fee for changing your trip date as long as it's not the morning of your trip or after business hours the day before. To avoid penalties make any and all changes to your reservation at less 24 hours or more before your trip date. 

  • Are The Prices In USD?

    Yes all prices are in USD. 

  • Do I Use The Balboa or USD In Panama?

    The US Dollar is used everywhere in Panama and is the native currency for payments and purchases. 

  • Is There A Surcharge For Paying By Credit Card?

    No, there is no surcharge for paying online with a credit card.

  • Do You Accept Paypal As A Payment Option?

    No, we do not accept PayPal as a payment option. 


    We accept all major credit card and debit cards.

  • Do You Have An Office Where We Can Pay By Cash Or Card?

    Yes, we have an office, but it's for employees only. You can not pay or transact at our office. All booking reservations must be made online and paid online.



    If you need any help, don't hesitate to reach out to us via live chat or email us at support@seasanblas.com.

  • Can We Pay With Cash Or Credit Card At Pickup?

    No you can not pay by card during pickup. All credit card payments are processing several days before your trip date. 


    Trips that require a cash payment will be paid at the port once you arrive the morning of your trip. 

  • How Much Does It Cost To Go To The San Blas Islands?

    You can view our availability and trip costs on our booking page:


    https://www.seasanblas.com/book

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  • How Can I Pay The Remaining Balance For My Trip?

    Depending on the trip you book, you can pay by card or settle the remaining balance in cash.

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  • What Type Of Payment Methods Do You Accept?

    We accept the following cards:


    American Express

    China UnionPay (CUP)

    Discover & Diners

    eftpos Australia

    Japan Credit Bureau (JCB)

    Mastercard

    Visa

    SEPA Bank Cards

    And Many More


    We also accept cash payments for some trip options. 

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  • Do You Have Prices For Kids Available?

    Yes, you can see kids' pricing by selecting a trip on our booking page:


    https://www.seasanblas.com/book

If you have any further questions, feel free to contact us, or if you are ready to experience the San Blas Islands, visit our booking page.

An Exciting Adventure Awaits -

Book Now & Experience The San Blas Islands In Panama

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